Mohammed Masud Rayhan
Corporate Trainer, Performance Enhancement Catalyst
Masud Rayhan a performance-driven professional with more than 11 years of combined expertise(Telecommunication & Bank) in Leadership, Human Resources management, recruiting, sales, customer service, corporate learning and development. Currently Rayhan is heading “Learning & Development” unit in a leading local Bank. Rayhan have proven expertise in the development of innovative learning initiatives to streamline processes and capitalize on organizational growth opportunities. A creative thinker, problem solver and decision maker who effectively balances the needs of employees with the mission of the organization. As a trainer: worked with several local and multinational organizations to ensure the positive shifting of the learning curve. As former “Head of Training & Information Management” CS- Grameenphone, he has worked very closely in several learning interventions for people development.
Designed, developed and lead the creation of training programs (Soft skill: Train the Trainer, Team Building & Leadership, Communication, Sales and Customer Service) with more than 5500 hours of training conduction. Proven experience in Training Management, Stand-up Presentations, Performance Improvement, Instructional Design, Instructional Systems Development, Leadership, Potential Assessment, Design and Development, Training Administration, Sales & Customer Service Management, Online Training Development. As a certified trainer Rayhan has worked in the development and implementation of the various organizations' training and development strategic learning plans. Involvement in creating and managing training standards, expectations and measurements that builds employee competencies and an environment of continuous learning. Experience in developing cost effective training options to meet specific business needs of the organization and create a high performance workforce. Expertise in ensuring the quality of training through effective needs assessments, course design, qualified instructors evaluation, training resource materials, and learning reinforcement strategies. Academically Rayhan has completed his BBA, MBA from Dhaka, Bangladesh and finally ended up with ACBA from IBA, Dhaka University. Several times stands in the platform of "Best Leader" from GrameenPhone Ltd. (CS Initiative). Rayhan’s extraordinarily inspirational presentations are fully customized through self-research process, rich in practical content that people can use immediately, and cautiously designed to assist individuals move to all new levels of performance, courage and individual fulfillment. Moreover, along with external corporate training Rayhan is involved with different private universities (East West University, Independent University, Stamford University, South East University, Northern University, Army Institute of Business Administration, BUBT)in Dhaka, Bangladesh for professional inauguration program.