Essential Coaching Skills for Managers

Essential Coaching Skills for Managers

Program Overview:

One of the common challenges that leaders face is getting people to see the blind spots and points of resistance that keep them from intentionally moving forward. Telling people what is wrong is an inefficient way of changing behaviour. Using threats and offering rewards for change also do not produce long term results.
The most powerful way for a leader to change people’s minds is to help them to think more broadly for themselves using a coaching approach. Listening, reflecting on what you hear and sense, and then asking powerful questions can actually change how a person sees himself and the world around him. These discoveries lead to permanent and positive behavioural change.
Leaders who are committed to helping others grow their mind as well as their skills will be most successful in this quickly changing world.
Designed as a highly interactive learning experience, this program will give leaders new approaches to creating breakthrough moments in their performance and development conversations. Participants will walk away with practical skills and renewed confidence about how to truly help others think more broadly for themselves.

Program Benefits
Benefits derived by participants include:
• Generates improvements in individuals’ performance/targets/goals
• Increased openness to personal learning and development
• Helps identify solutions to specific work-related issue
• Greater ownership and responsibility
• Developing self-awareness
• Improves specific skills or behaviour
• Greater clarity in roles and objectives
• Corrects behaviour/performance difficulties
• Develops people and gets the task done concurrently
• Frees up managers time as ‘coachees’ become more autonomous

Benefits to the organisation include:
• Allows fuller use of individual’s talents/potential
• Demonstrates commitment to individuals and their development
• Higher organisational performance/productivity
• Increased creativity/learning/knowledge
• Intrinsically motivates people
• Facilitates the adoption of a new culture/Management style
• Improves relationships between people/departments

Learning Methodologies
• Demonstrations
• Facilitation
• Personal coaching
• Group coaching
• Small & large group discussions
• Skill practice
• Dyad & triad sessions
• Personal study

Who Should Participate?
Managers and Team Leaders

Course Details
Change in Mindset
A fixed mind set is the belief that one’s intelligence, talent and other abilities are set in stone. It is believed that one is born with a particular set of skills and that can't be changed. How to effectively promote and facilitate Mindsets, in themselves and others that embrace change instead of resisting it. Organisations are, in turn, able to realise the benefits of a project or implementation much faster.

Coaching Skills
• Foundational principles of coaching
• How to think, listen & speak like a coach
• Advanced listening
• Powerful questioning
• Crafting powerful goals, strategies & actions
• Designing effective accountability & feedback systems
• Creating support structures
• Aligning internal & external environments
• Using NLP, positive psychology, visualization & other techniques in coaching

Optional Content / Considered for More Experienced Leadership Teams
• Various coaching models (grow, create, oracle, game, c.o.a.c.h. etc)
• Using & designing coaching tools & models

One will learn what is coaching and how it differs from mentoring, consulting, training and counselling.

One will learn advanced techniques in speaking, listening and thinking like a world class coach.

One will learn how to ask powerful coaching questions that lead to insight and change.

One will learn how to help your clients move from a dilemma into insight into action. You will learn how to quickly and effectively bring your clients results faster and better.

Madhusudan Dutta

Madhusudan Dutta

Certified Leadership & Business Coach, NLP Practitioner & Master Facilitator

Madhusudan a Certified Facilitator & a Business Coach with wide experience in Leadership Assessment & Development, Talent Management, Learning & Development, HR Capability, Sales & Marketing, Education and in Skills & Vocational Training Management, have diversified Industry work exposure with National and Multinational Companies served in various capacities as Business Head, Head of Operations, Director and Master Trainer.

Madhusudan, a Management Graduate and Associate Fellow of Australian Institute of Management Perth Australia, is a strategic business professional with over 30 years of experience having significant industry exposure. He has a program delivery experience of over 30000 hours in Training & Coaching and has been motivating individuals and organizations, leading to measurable changes in organisational growth and helping individuals to enrich positive attitude, behaviour and skills to become a better individual and professionally align to organizational goals for achieving greater success in life.

Madhusudan has many Professional Certifications to his credit like:

  • Thomas International – Certified Personal Profile Analysis (PPA) Practioner & in Competency Assessment
  • American Board of Neuro Linguistic Programing – Certified NLP Practitioner
  • International Coach Federation (CCE) - Certified Associate Leadership & Executive Coach
  • Miler Heiman Group, USA – Certification on Sales Strategy & Leadership Development
  • Australian Institute of Management WA, Perth, Australia – Leadership Development
  • Franklin Covey, USA – Certified Master Facilitator, Leadership Profiling, Personal Profiling, Role Behaviour Analysis
  • Carlson’s Learning, USA - Adventures in Attitudes - Huthwaite Research Group - Spin Selling, Key Account Management
  • Philips Crosby International – Certificate Course on PQI, TQM;
  • Old Mutual Business School, South Africa - Certification to conduct Train the Trainer program

Coaching & Training Done at:

Numerous organizations - National & Multinationals of varying sizes who have benefited from his expertise are Cisco, Oracle, IBM Global, PepsiCo, Microsoft, Voltas, BOC (now Linde India), Tata Tele Services, AON Hewitt, Nalco, Agilent Technologies, Tata Tea, Airtel, Vodafone, National Thermal Power Corporations, Deutsche Bank, Star TV, IBM, TCS, Maruti Suzuki, Ericsson, Punj Lloyd, Bajaj Auto, Kotak Mahindra Life Insurance, Coal India Ltd. to name a few.

Also multiple Coaching & Leadership programs delivered at Bangladesh - Robi Axiata, Unilever, Marico, Berger, T.K.Group, HSBC, Bank Alfalah, BRAC Bank, City Bank, Checkpoint Bangladesh,, C & A Sourcing, Edison Group, ADN Telecom, Abul Khair Group, TVNL, Ibn Sina Hospitals, Grameenphone Dhaka, BSRM Steel, Bangladesh, Dhaka Power Distribution Corporation, Summit Communications, Crown Cement, Square Pharmaceuticals and many more organisations at Bangladesh.

Also worked with Few Large organisations at Dhaka, Bangladesh on HR and Talent Management Process with the Human Resources Team to build their future leaders.

 Some Names of Programs Facilitated:

As a Senior Facilitator & Master Trainer some of the Programs Delivered are:

± Coaching For Managers ± Remarkable Leadership ± Trusted Leadership ± Train the Trainers ± Leadership & The Execution Model ± Building Tomorrow’s Leaders through S L Model ± Great Leader, Great People, Great Result ± Leadership Foundation ± Presentation Skills ± Advanced Communication Skills ± Time Management ± Change Management ± Emotional Intelligence ± Problem Solving & Creative Thinking ± Communication Skills ± Outbound Adventure ± The 7 Habits of Highly Effective People ± The 7 Habits of Highly Effective Managers ± Leading High Performance Team ± Interviewing Skills for Hiring Managers ± Manager as a Coach ± Emotional Intelligence and many other programs.

Present Engagement: Director – DRC Global Leadership Consulting. Representing Miler Heiman International (MHI Global) in India.

Immediate Past Engagements:

  • Director Projects, Australian Institute of Management WA, Perth Australia.
  • Business Head & Master Facilitator, Franklin Covey, USA.

Work Done under Skills and Vocational Programs:

Under Skills and Vocational program both at Bangladesh (STEP) of Bangladesh Government’s Employability scheme and at Nigeria (Project initiated by Lagos State Government and World Bank) executed different projects through private partners by facilitating programs like Train the Trainer, under Health Care, Construction, Garment Making programs etc for the youths for better employability in the related industry.


August 30 & 31, 2019
09:30 am - 05:30 pm
2 Days
Reg. Before
August 25, 2019
NRB Jobs Training Center
NRB Jobs Training reserves the right to alter dates, content, venue and trainer.
Per Perticipant
BDT 8,000/- 

Early Bird Discount
(Excluding All Tax & VAT)